355bd Privacy Policy

Introduction

Welcome to 355bd. This Privacy Policy ("Policy") explains what personal information we collect when you use the 355bd platform, how that information is used, and the steps we take to protect your privacy.

355bd is a trusted online gaming platform for Bangladeshi players. By using our services, you agree to this Privacy Policy. If you have any objections, we ask that you refrain from using our services and reach out to us directly.

We believe transparency is the best way to earn user trust. This policy is written in plain, straightforward language — free of complex legal jargon.

What Information We Collect

Various types of information are collected when you use the 355bd platform. This data comes from two main sources: what you provide directly, and what is collected automatically as you use the platform.

What you provide directly

• Full name, email address, phone number, date of birth, and address collected at registration.
• A copy of your national ID card or passport, required for KYC verification.
• Payment details such as mobile banking numbers or bank account information.
• Information and messages shared when contacting the support team.
• Your gaming preferences, submitted complaints, or feedback.

Automatically Collected Information

• IP address, browser type and version, operating system.
• Which pages you visited, how long you spent on them, and where you clicked.
• Device ID and mobile network information.
• Gaming history — bet amounts, wins and losses, timestamps, and more.
• Information related to login time and location.

How Your Information Is Used

355bd uses your information only for specific, legitimate purposes. We never use your data for unnecessary or unethical activities. The primary uses are outlined below.

• Account Management: For creating, verifying, and maintaining your account.
• Transaction Processing: For processing deposits, withdrawals, and bonuses.
• Customer Support: To answer your questions and resolve any issues.
• Security: To detect fraud, money laundering, and other illegal activities.
• Service Improvement: For analytics purposes to enhance the overall platform experience.
• Legal Compliance: To meet regulatory and legal compliance requirements.
• Promotional Communications: To inform you of bonuses and offers, with your consent.

Who We Share Your Data With

355bd never sells your personal information. In certain limited circumstances, however, some data may be shared with third parties — always under strict contractual agreements.

• Payment Provider: Payment gateways such as bKash, Nagad, and Rocket receive limited data solely to process transactions.
• Technology Partners: Data may be shared with game software providers or cloud service providers as part of platform operations.
• Law Enforcement: Information may be disclosed in response to a court order or valid legal request.
• Auditing Body: To protect our license and comply with international gaming regulations.

Cookie Policy

The 355bd website uses various types of cookies. Cookies are small text files stored in your browser that help enhance your browsing experience.

Types of Cookies We Use

• Essential cookies: Required to maintain login sessions and provide core services. These cannot be disabled.
• Functional cookies: To remember your language preference, game settings, and similar choices.
• Analytics Cookies: Helps us understand which pages are most visited, supporting ongoing service improvements.
• Security Cookies: Used to identify and flag fraudulent activity.

You can manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features. You have every right to turn off non-essential cookies.

Data Security Measures

355bd employs industry-leading security measures to keep your information safe. Our protection operates across multiple layers, so if one layer is compromised, the others remain active.

• 256-bit SSL/TLS encryption — applied to all data transmissions.
• Encrypted database — stored data remains secure.
• Two-factor authentication (2FA) — to prevent unauthorized access to your account.
• Regular security audits — conducted by independent third-party experts.
• Firewall and intrusion detection systems.
• Staff access to data is strictly limited — no one can view your information without a valid need.

Data Retention Period

We retain your information only for as long as necessary. Certain data must be kept for a specified period due to international gaming license requirements and legal obligations.

Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.

Your Data Rights

You have full control over your information on 355bd. We ensure you can always manage your data.

Minor Protection

355bd strictly does not provide services to anyone under the age of 18. As an online gaming platform, protecting minors is our highest priority.

• Age is verified at registration and re-confirmed during the KYC process.
• If an account holder is found to be under 18, the account will be closed immediately.
• No information is knowingly collected from minors.
• If we become aware that data has been collected from a minor, it will be deleted without delay.

Policy Updates

355bd may update this Privacy Policy from time to time. Changes may be driven by the launch of new services, updates to legal obligations, or improvements to security measures.

• You will be notified of any significant changes via email or a notice on the platform.
• Each version will show an updated "Last Updated" date.
• Continued use of the service after any changes will be considered acceptance of the updated policy.
• If you object to any changes, please stop using the service and let us know.

We recommend reviewing this page every few months to stay up to date with the latest policy.

Get in Touch

If you have any questions, concerns, or wish to exercise your data rights regarding this Privacy Policy, please get in touch. Our data protection team is always ready to help.

• Email: [email protected]
• Live Chat: Click the chat icon at the bottom right of the platform.
• Response Time: Typically within 24–48 hours.