Safe Gaming

At 355bd Responsible Gaming
Our Commitment

Play for fun, not out of pressure. 355bd believes gaming is entertainment — not a livelihood. We are always here to keep you safe and informed.

18+
Age Restriction
24/7
Support
6
Protection Tools
100%
Voluntary Limits

Our Responsible Gaming Features

At 355bd, we provide a range of tools and features to ensure every player's gaming experience stays safe and enjoyable.

Setting a Deposit Limit

Set your own daily, weekly, or monthly deposit limits. You will never spend beyond your budget — it is entirely in your control.

Session Time Reminder

An automatic reminder is sent after you have been playing for a set amount of time. This feature is highly effective for keeping track of how long you have been gaming.

Cooling-Off Period

If you feel you need a break, set a cooling-off period ranging from 24 hours to 30 days. Your account will be inaccessible during this time.

Self-Exclusion Feature

If you want to take an extended break from the platform, you can self-exclude for a period of 6 months to 5 years. This cannot easily be reversed once activated.

Gaming History Review

View your full history of bets, wins, losses, deposits, and withdrawals. This information helps you understand your own gaming patterns.

Support & Counseling

Concerned about your gaming? Our 24/7 support team is always ready to listen. Professional counselling referrals are available if needed.

What is responsible gaming?

Responsible gaming means enjoying gaming in a way that stays fun without causing financial harm or mental stress. At 355bd, we believe gaming should be an enjoyable part of your leisure time — not a way to neglect family or fall into debt.

Millions of people in Bangladesh enjoy online gaming every day. Most play within a set budget, for fun, and know when to stop. But for some, gaming can become a problem — often gradually, before they even notice.

At 355bd, responsible gaming is not just a rule — it is our core philosophy. All our tools and policies are built with one goal in mind: helping every player enjoy gaming in a healthy, sustainable way for the long term.

Gaming is entertainment. Chasing losses by placing more bets is the first warning sign of a problem. If that thought crosses your mind, take a break immediately.

Why the 18+ Age Limit Matters

355bd strictly does not serve anyone under 18. This is not just a legal requirement — it is our moral responsibility. Minors' brains are not yet fully developed, which means they cannot properly understand the risks involved in gaming.

  • Age is verified at the time of registration.
  • Age is re-verified through the KYC process using a national ID.
  • If any account holder is found to be under 18, their account will be closed immediately.
  • Keep your devices and passwords secure from children and teenagers in the household.

If you have children at home, use parental control software and keep your account logged out.

Signs of Gaming Addiction

Gaming addiction often develops gradually. What starts as fun can eventually affect other areas of life. Be alert if you notice the following signs in yourself or someone you know.

  • You're spending more time and money on gaming than you realize.
  • You're placing bigger bets trying to win back what you've lost.
  • Feeling restless, irritable, or low when not gaming.
  • Lying to or hiding your gaming from family or friends.
  • Neglecting work, studies, or family responsibilities.
  • Borrowing money or spending savings to fund gaming.
  • You've tried to stop repeatedly but can't.

If three or more of these signs apply to you, please reach out to our support team. Asking for help is not a weakness — it takes courage.

How to Use Safe Gaming Tools

You can easily enable responsible gaming tools at 355bd by going to your Account Settings. Every tool is there for you — to keep you in control and protected.

Deposit Limit

Set a maximum deposit limit on a daily, weekly, or monthly basis. Lowering the limit takes effect immediately; increasing it takes effect after 7 days.

Loss Limit

Gaming stops automatically once you have lost a set amount. This protects you from suffering significant losses.

Session Limit

Decide in advance how long you will play in a single session. Once the time is up, you will be logged out automatically.

Self-Exclusion

Take a long-term break from the platform. Once activated, it cannot be cancelled until the period has ended.

1
Log in to your account

Log in or register from the top menu and go to your account dashboard.

2
Go to Settings

Look for the "Responsible Gaming" section in your profile menu.

3
Enable Your Preferred Tools

Set a deposit limit, session limit, or Cooling-Off period — whatever you need.

4
Confirm

Save your changes. A confirmation message will be sent to your email.

Build Healthy Gaming Habits

Responsible gaming does not mean giving up gaming. It means playing in a way that does not harm other parts of your life. A few simple habits are all it takes to keep gaming enjoyable at all times.

  • Set a budget: Decide in advance how much you're willing to spend on gaming each month — and stick to it.
  • Set time limits: Set a limit on how long you play each day. Avoid gaming late at night when you should be sleeping.
  • Accept your losses: Losing is part of the game. Don't chase losses by wagering more to win back what you've lost.
  • Take a break: Take at least a 10-minute break every hour. Get up, walk around, and have some water.
  • Play with a clear head: Avoid gaming when you're feeling down, angry, or under the influence of alcohol.
  • Make time for your family: Gaming is never a substitute for spending time with family and friends.

Verify Yourself

If your answer to these questions is "yes", it is important to take caution.

1

Can you not get through a day without gaming?

2

Are you lying to family about your gaming?

3

Chasing losses with bigger bets?

4

Have you borrowed money for gaming?

5

Is your focus at work or studies suffering?

6

Are you regularly staying up late to game?

Need help? Reach out to our support team: [email protected]

🛡️
Keep in Mind
  • ✔ Gaming is entertainment, not a source of income
  • ✔ Never play beyond your budget
  • ✔ If you lose, stop — don't chase it
  • ✔ Play for fun only
  • ✔ Ask for help when you need it

General Questions & Answers

Log in to your account, then go to the "Responsible Gaming" section from the profile menu. There you will find options to set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately, but increasing a limit requires a 7-day waiting period.

Your account cannot be reactivated before the self-exclusion period ends. This is intentional — it's designed to ensure you get a genuine break. Once the period expires, you can contact our support team to reactivate your account.

Start by having a calm conversation with them. Then email our support team — we can help initiate the self-exclusion process even on a third-party's request. If needed, we can also refer them to a professional counselor.

A Cooling-Off period is a temporary break lasting from 24 hours to 30 days. During this time, access to your account is restricted, and it reactivates automatically once the period ends. Self-Exclusion is a longer-term break of 6 months to 5 years that cannot be cancelled before the period expires.

Yes. Your full gaming history is available from the account dashboard — including bets, wins, losses, deposits, and withdrawals. Reviewing this can help you better understand your own gaming patterns.

No. 355bd strictly does not allow anyone under 18 to register. Age is verified during registration and the KYC process. If anyone opens an account using false information and this is confirmed, the account will be closed immediately and any deposited funds will not be returned.
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